Client Reviews

Olivia and her team are an excellent outfit. They work hard and fast, are super efficient, flexible and unlike others, always do the jobs I ask as opposed to what suits them!

Olivia came highly recommended to me and I forward on this recommendation with no hesitation. Best cleaning company I have had in 15 years.

Alex Sheppard

- Leatherhead

I’m really pleased with the service that Flossy’s cleaning delievers. I love coming home to a beautiful clean house after they have worked their magic! The team are polite, friendly and trustworthy. They are responsive to needs and do a great job. Thanks for all that you do.

Hollie Lockhart

- Leatherhead

We’d been let down by previous cleaners, either just not turning up or not being able to cover over holidays, so we were looking for a team that could offer cleaning slots of 2 different days of the week and would have cover available over busy times for us, such as Christmas. We have used Flossy’s cleaning for around 6 months now and we could not be happier – Olivia’s team are incredibly hard working, really efficient and most importantly, all really nice and friendly – we are so happy we found a local company of this quality. I would have no hesitations in recommending them to anyone looking for a new cleaning company.
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Sarah McDougall

- Westcott

Highly recommend Olivia & her team – the girls are amazing – always a good friendly clean – they do a fantastic job – I wouldn’t be without them!

Jan Mckewon

- Dorking

Olivia and her team are friendly, flexible and trustworthy. They are efficient, competitively priced, and all products used are eco friendly.

Susan Daniels

- Leatherhead

Olivia Cotton and her team have been providing cleaning services to me for a year now. They provide an excellent service, with very high cleaning standards. They are flexible, accommodating, trustworthy, and just very nice people. I highly recommend Olivia and her team.

Janine

- Esher

Olivia and her team are wonderful. Their level of cleaning is the highest we have experienced to date. Our Softplay centre and cafe have proved to be too overwhelming for several different commercial cleaners, but Olivia and the team are extremely capable, efficient and effective. They leave the Softplay and cafe sparking and all of our staff members have commented on how much cleaner Olivia gets the centre then previous contractors. In addition their customer service is cracking and they are always more than happy to help

Michael

- soft play centre Dorking

I don’t know what I’d do without Olivia and her team. They are professional, reliable and attentive, and they always go the extra mile to keep our house looking fabulous. A genuinely lovely team that I would highly recommend.

Robyn Sharma

- Leatherhead

I was very pleasantly surprised with the service we received after having a negative experience with a cleaning company in the past. We have a clean once a week for 2 hours with a lady called Charlotte who is brilliant. She keeps me informed of when she will be coming, works hard when she is here, nothing is too much trouble if I ask her to do something specific that week and the house looks and smells amazing. I feel she is very trustworthy and always has a smile on her face. Would highly recommend Flossy’s cleaning service.

Joanna

- Horsham

Charlotte, and her team, stepped in at the last minute when my regular cleaner was unwell. Very happy with the service she provided and grateful to her for accommodating me at such short notice.

Linda Horsham

Flossys cleaning company, run by Olivia, always do a great job, super reliable and also very lovely. I’ve had a few dierent cleaners from the company, most recently Charlotte, who has put up with my constant dog hairs and always left the house beautiful for me. Highly recommended.

Amanda

- Horsham

I would thoroughly recommend Charlotte. It’s an absolutely pleasure and our house looks and feels amazing after she has been. Charlotte is reliable, timely and flexible and so easy to work with.

Tracy & Mike

- Dorking

The cleaning has been 100% reliable. We are delighted with the high level of service and standard. Thank you.

Richard & Gayle

- Dorking

We have used Flossy’s for a number of years now and have been extremely pleased with their service and standard of cleaning. We find them very good value for money and always find them very dependable. We would highly recommend Flossy’s to anyone wanting to use a professional cleaning company.

Jacqueline

- Dorking

Flossys is a trustworthy, punctual and an all round fabulous cleaning company. I’ve always been really happy with everything they do and wouldn’t hesitate to recommend them

Nicky Kirk

- South Holmwood

I had the pleasure of hiring Flossy’s cleaning company for a cleaning service, and I couldn’t be happier with the results. From the moment they arrived, their professionalism and attention to detail were evident.

Leonardo

- Guildford

What a treat it is to have Flossie’s in to clean. Professional service done with a smile.

Anne

- Wotton

A bespoke cleaning service oered by a pleasant group of ladies who are meticulous, professional and courteous. Flossys have been cleaning our home to a very high standard for the past 2 years and we highly recommend them.

Darryl

- Horley

With two young children and a busy weekends we were struggling to stay on top of general cleaning. We found Flossy’s and they were willing to do a trial visit to see if we were happy. What a dierence! When we walk through the doors we can smell that our home is clean. In addition, Olivia and the team are always responsive and are always willing to do extra cleans at short notice such as internal windows. I’m not sure what we would do without them! We won’t turn back now.

Kristen

- North Holmwood

Coming home to a clean, fresh smelling and tidy home after a long day at work is one of the best things! Thank you lovely people at Flossy’s.

Niki

- Dorking

We’ve had the team at Flossy’s cleaning our house for about 2 years. They are always really reliable, friendly and do a great job. We very much look forward to coming home on a day they’ve cleaned!

Chelsea

- Godalming

We’re really happy with our cleans from Flossy’s. They have been super reliable, they have NEVER let me down by not arriving on our scheduled clean day and in all the last 15 years I’ve had regular domestic cleans they are the first company to be so. Their clean is ecient and friendly and I appreciate the good and speedy communication I receive from Olivia. Very happy to recommend them!

Katy

- Dorking

Flossy’s always do a wonderful job of cleaning our home and it’s such a huge weight o my shoulders knowing it’s going to look beautiful every week. Not only are the sta great at cleaning, but they’re always so polite, friendly and amazing with our dog Woody.

Cara

- Capel

Friendly service, responsive to our needs.

Alisa

- Westhumble

I have been using Flossy’s for a couple of years now and I have been extremely impressed with their attention to detail, reliability, communication, following special requests and their cleaning in general. I would happily recommend them.

Ali

- Dorking

Olivia and her team at Flossy’s have been coming along to clean my house on a weekly basis for nearly two years now. I have found Flossy’s to be extremely reliable, trustworthy and hard working. It’s a pleasure to have the Flossy team in our home and the work carried out is always exceptional! Always happy to recommend!

Ruth Pennington

- Fetcham

Excellent job done by Flossy’s cleaning service. Have been with them from the start. So nice to come home to a beautifully clean and lovely smelling house. Always willing to do extra as and when required.

Wendy butcher

- Dorking

I’ve been with Olivia & the Flossie Team since the very beginning when her flyer came through the door. Olivia is friendly, flexible and understanding when things change unexpectedly. I’ve not even got to the cleaning, she and the team are diligent, their attention to detail is great and their standard is fantastic. Communication is always on point and I couldn’t and wouldn’t trust anyone else!

Flossie Hunt

- Dorking

I’ve used Olivia and Flossie CC for 3 years now and I could never employ another cleaner! She’s always so diligent, professional, giving outstanding service and clean. Olivia and the team are always so polite, and I trust them implicitly.

Sam crook

- leatherhead

We have been using Flossys weekly since October 2021 and have been nothing but impressed with the service. The team are punctual, trustworthy and take great pride in their work, it is a pleasure to come home after they have been. Our house is especially messy due to an ongoing renovation and young kids but they always find the extra time to make our kids’ rooms up and stage the various teddy’s on the bed. These extra special touches are hugely appreciated and something unique to Flossys. We would have no problem recommending them to anyone in need of a cleaning service and look forward to using them in the future.

Craig Brown

- westcott

We couldn’t be happier with the way Flossy’s service our home. They’re extremely thorough, make sure to ask if there are any specific areas that need attention and the products they use make our home smell lovely and fresh. They’re also always courteous if we’re working at home and are flexible if need be. We highly recommend the lovely team!

Ellen and Andrew

- Guildford